Terms of Service

These terms are between Indris ("we", "us") and the business that creates a salon account ("you", "your salon"). By creating an account you confirm you are authorised to accept these terms on behalf of that business.

Indris is booking software for salons. It lets you manage services, therapists, customers and appointments, and gives your customers a page on which to book with you online.

Indris is in active development and is currently offered as a beta. Features may change, be added, or be withdrawn. We aim to keep the service available and correct, but we do not guarantee uninterrupted or error-free operation during the beta period.

You should not rely on Indris as the only record of your bookings. Keep whatever independent record your business would need if the service were unavailable.

No payment is currently taken. The pricing shown on our website describes what we intend to charge, and the software includes subscription functionality, but no card details are collected and no money changes hands during the beta.

We will give you clear notice before any charging begins, and you will have the opportunity to decide whether to continue at that point. You will never be charged for a period that has already passed.

You are responsible for keeping your account credentials secure and for everything done through your account. Tell us promptly if you believe someone has gained access to it who should not have.

You are responsible for the conduct of any staff member you give access to. Note that role-based permissions are not yet enforced: at present, every staff login of your salon can see and do everything within your salon, including reading customer records. Bear this in mind when deciding who to give access to.

The customer records, services, schedules and bookings you put into Indris belong to you. We do not sell them, and we do not use them to advertise to your customers.

We process personal data in your records on your behalf and on your instructions. That relationship is governed by the Data Processing Agreement, which forms part of these terms and which you accept at the same time.

You agree not to:

During the beta we offer support by email on a best-effort basis. We do not offer a service level agreement, guaranteed response times, or compensation for downtime.

We may carry out maintenance that makes the service temporarily unavailable. We will give notice where we reasonably can.

You may stop using Indris and close your account at any time. On request we will provide an export of your data and then delete it, subject to anything we are legally required to keep.

We may suspend or end your access if you materially breach these terms, or if we discontinue the service. If we discontinue the service we will give you reasonable notice and an opportunity to export your data.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and given that the service is currently provided free of charge during the beta, our total liability to you is limited to the greater of the amount you have paid us in the twelve months before the claim, or one hundred pounds.

We are not liable for lost profits, lost bookings, or loss of goodwill.

We may update these terms. Every version is dated, and we record which version your salon accepted and when.

If we make a change that materially affects your rights, we will let you know and ask you to accept the new version. Continuing to use Indris after we have asked you to accept an updated version, without doing so, may result in your access being limited until you do.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.